• Customer relationship management - Wikipedia, the free ...

    en.wikipedia.org/wiki/Customer_relationship_management Customer relationship management (CRM) is an approach to managing a company’s interaction with current and future customers. The CRM approach tries to analyze data ...
  • Customer Relationship Management

    www.relationshipmanagement.org/crm/customer-relationship-management Customer relationship management, or CRM, is a strategy that is recognized broadly and implemented widely to both manage and increase the quality of a company's
  • What is customer relationship management (CRM) ? - Definition ...

    searchcrm.techtarget.com/definition/CRM Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions ...
    • What Is CRM? - CRM Magazine

      www.destinationcrm.com/Articles/CRM-News/Daily-News/What-Is-CRM-46033.aspx CRM, or Customer Relationship Management, is a company-wide business strategy designed to reduce costs and increase profitability by solidifying customer ...
    • Customer Relationship Management (CRM) Systems | Microsoft ...

      www.microsoft.com/en-us/dynamics/crm.aspx Win and retain customers with a customer relationship management (CRM) system from Microsoft Dynamics. Learn more about CRM solutions.
    • Customer Relationship Management - Bain & Company

      www.bain.com/.../management-tools-customer-relationship-management.aspx Customer Relationship Management (CRM) is a process companies use to understand their customer groups and respond quickly—and at times, instantly—to shifting ...
    • Customer Relationship Management (CRM) - Xerox

      www.xerox.com/en-us/services/customer-care/relationship-building Our customer relationship management (CRM) solutions focus on nurturing connections to help you retain customers and improve profitability